FAQ


PERSONAL STYLING ASSITANT

If you're struggling with a serious case of decision making woes, we would love to jump on to live chat with you to help you find your ultimate babe suit. 

   

GIFT CARDS

Contact us on hello@pearldiverswim.com and we would be happy to assist you.

 

CARING FOR YOUR SWIMSUIT

Cold hand wash or gentle cold machine wash in mild soap to remove chlorine or salt from your garment. Do not use fabric softeners. Do not wring dry, soak or bleach. Do not tumble dry, iron or dry clean. Dry flat in the shade. Do not leave rolled up wet. Chlorine, spa baths, tanning products, sunscreen and oils can cause damage or mark garments – avoid contact and rinse immediately. Avoid contact with rough surfaces to prevent pulls in fabric. A fabric care card will arrive with your item for you to keep and refer back to.  If you loose it, we will happily e-mail you a copy for your reference.

 

THINK TANK

We believe that honest and frank feedback is a pivotal factor in ensuring that we are constantly delivering on your needs and deepest desires.  If you feel that we have missed something in our style offering or we can improve on the fabrics we use, the way that we construct our garments, the packaging that your swimwear arrives in or even a philanthropic venture you believe we should be involved in, we would love to hear from you and start a collaborative discussion on hello@pearldiverswim.com

 

JOIN THE TEAM

We know that women come in different shapes and sizes and use their swimwear in different ways, so we're always looking for wear testers to give us real and honest feedback that we can utilise constructively and help us to improve what we're offering you.  If you would like to become a part of the team, please e-mail us at hello@pearldiverswim.com where we can start a conversation.

 

CONTACTS

General Enquiries:

hello@pearldiverswim.com 

Press and PR Enquiries:

claire@pearldiverswim.com

Wholesale Enquiries:

claire@pearldiverswim.com

campbell@pearldiverswim.com

Returns:

hello@pearldiverswim.com